Job details

Functions Manager - TSE260708-6

• Location: Sandton - Head Office, Gauteng, South Africa
• Department: TsAfrika Catering Solutions
• Pay Grade:
• Closing Date: 2026/07/15
• Assignment Type: Full Time

Job Purpose:

• Oversee the planning, coordination, and successful execution of functions, events, conferences, and hospitality activities while maintaining world-class service standards and client relationships.

Minimum Requirements:

• Diploma or Degree in Hospitality Management, Events Management, Business Management, or a related field
• 5 years’ experience in hospitality, Catering, Events, or Functions Management
• Proven experience managing multiple events and teams simultaneously
• Strong financial acumen with budgeting and cost-control experience
• Strong in functions and coordination
• Excellent communication, planning, and organisational skills
• Proficiency in Microsoft Office Suite
• Valid driver's licence advantageous

Core Responsibilities:

• Manage the end-to-end planning and execution of functions and events
• Build and maintain strong relationships with clients, ensuring all event requirements are understood and delivered
• Plan, coordinate, and manage corporate, hospitality, and special event functions from inception to completion
• Ensure seamless execution of events, maintaining the highest service and presentation standards
• Manage function budgets, cost controls, and resource allocation
• Liaise with clients to understand event requirements and exceed expectations
• Coordinate with culinary, operations, facilities, and support teams to ensure successful event delivery
• Lead, motivate, and develop function staff to maintain high service standards
• Monitor health, safety, food safety, and hygiene compliance
• Manage supplier relationships and event logistics where required
• Prepare post-event evaluations and implement continuous improvement initiatives
• Manage and report functions reservations
• Sufficient monitoring of operations during service times
• Liaise or ensure correspondence with clients both verbally and electronically
• Assist the Management team as required
• Supervise and maintain quality and service at all times to the highest level
• Ensure that all control measures are in place for all revenue/cash handling/stock control and invoicing all clients after functions
• Debtors control and following up on payments
• Conduct site inspections and event evaluations to identify continuous improvement opportunities
• Resolve customer concerns promptly and professionally
• Monitor service delivery to ensure client satisfaction and repeat business

Skills and Competencies:

• Event planning and coordination
• Time management
• Entrepreneurial Skills
• Customer-focused mindset
• Strong leadership and people management skills
• Excellent problem-solving and decision-making abilities
• Ability to work under pressure and meet tight deadlines
• High attention to detail
• Strong relationship-building and stakeholder management skills
• Professional presentation and interpersonal skills
• Marketing and promotion skills
• Leadership and Relationship Building
• Good Communication (written and verbal)
• Financial acumen
• Passionate, good attitude, driven, energetic and commitment to service excellence

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